What do I need to view the videos

Frequently Asked Questions

Click a question to go directly to the topic:

1 – How do I purchase a video for online viewing?
2 – How do I access my video?
3 – Can I navigate within my video?
4 – How do I print the slides?
5 – How do I obtain Continuing Education Credit?
6 – What if I do not pass the test?
7 – How can I obtain assistance with course content?
8 – What if I lose my CE certificate?
9 – What if I am not a mental health professional?
10 – Does Psyc.TV accept advertising?

 

1 – How do I purchase a video for online viewing?

Click ‘Buy This Video’ for the video you want to see. You can pay by credit card (Visa, MasterCard, American Express, or Discover) on our secure server. We use professional-grade encryption and firewalls to ensure your protection during all transactions. Once you pay, you will have 30 days of access to the 'Product Page’ for your video. This page displays buttons to play the chapters of the video as well as buttons that enable you to download or print the accompanying handout materials (e.g., slides in the video) and take the multiple-choice test that is required if you wish to receive CE credit.

 

2 – How do I access my video?

After you purchase a video, you can view it from any computer that has internet access. Simply login to your account. Then, click 'Your Videos' at the top of the page. On the page that appears, click 'Download' to go to the 'Product Page' for that video.

 

3 – Can I navigate within my video?

On the 'Product Page' for your video, click the 'Play' button for a chapter, and it will begin momentarily. Notice that the video player has a button to Pause your video or to Play it. Of course, you can use these to pause and resume play of your video. Even better, if you want to replay what you just watched, review something much earlier in the chapter, or jump ahead in the video you can drag the slider beneath the video to any point in the video and it will automatically begin playing from that point.

The chapter you are currently viewing is always highlighted in the list of chapters on the ‘Product Page’. If you are watching a long video with a number of chapters, this will help you keep your place. To play the next chapter, look for the highlighted chapter and click ‘Play’ for the chapter immediately below it.

 

4 – How do I print the slides?

Near the top of the ‘Product Page’ for your video, click the filename under ‘Download and print your handout/s’. When the file opens, you can save and/or print the handout. You will need Adobe Reader (free) to open and print the document. You probably already have Adobe Reader on your computer – if the document opens when you click it, you have Adobe Reader. If the document does not open, click the link below and follow the simple instructions to download Adobe Reader. It’s free.

Get Adobe Reader

Before you watch your video, you may also wish to print a copy of the multiple-choice test. Many users like to identify the correct answers as they watch the video. To print the test, click the 'Test' icon (on the 'Product Page') to make the test appear, and print it as you would any other document. After you have viewed your video, return to the Product Page, click the 'Test' icon again, and fill in your answers by clicking the bubble next to the correct answer for each question. You will receive your score immediately. If you pass (75+% correct), an 'Evaluation' icon will appear on the Product Page. Click this icon to take the multiple-choice evaluation; it's very similar to the evaluations you complete at live seminars. Once you have completed the evaluation, you will see the words "Print the certificate" on the Product Page. Click these words and your CE certificate will appear. You may download and/or print your CE certificate.

 

5 – How do I obtain Continuing Education Credit?

Psyc.TV (owned by Episteme Ventures, Inc.) is approved to sponsor continuing education by the professional organizations listed below*. To obtain CE credit, you will need to take and pass (i.e., 75% correct) the multiple-choice test associated with your video. To access the test, click the test link that appears near the top of the ‘Product Page’. After you have passed the test, click the button entitled 'Take the Required Evaluation' which will appear on the ‘Product Page’ after you take the test. This will bring up an evaluation form that is just like the ones you complete at live seminars. Once you complete this evaluation, a button to 'Print Certificate' will appear on the 'Product Page.' Click this button and your CE certificate will appear. You may download and/or print it.

Note that the number of online CE hours professionals are allowed to count toward re-licensure varies by state as well as profession. See below for links to sources that may provide more information about the rules that apply to you.

* Episteme Ventures, Inc. is approved by the American Psychological Association to sponsor continuing education for psychologists.  Episteme Ventures, Inc. maintains responsibility for the programs and their contents.

* Episteme Ventures, Inc. is an NBCC-Approved Continuing Education Provider (ACEPTM) and may offer NBCC-approved clock hours for events that meet NBCC requirements. The ACEP solely is responsible for all aspects of the program.

You may wish to click on one of the links below to obtain information about the rules for online CE that apply to your profession in your state:

Professional Counselors: NBCC_Listing of State Licensure Boards
(Counselors: Click this link. On the page that appears, select your state from the drop down menu and click 'Submit'. This will take you to a page that contains a link to your State Board.)

Psychologists: APA Website_CE Rules per state

Episteme Ventures, Inc. assumes no responsibility for the accuracy of information on other websites. To be certain about the rules that apply to you, please consult your state licensing board.

 

6 – What if I do not pass the test?

If you watch the video and pay attention, it is unlikely that you will not pass the test. Nevertheless, if you do not pass, simply review your materials (handouts and/or watch key segments of the video again) and re-take the test. You may do so at any time during your period of access. However, once your period of access expires, you will lose access to both the video and the test.

A score of 75% correct (or greater) is required to pass a test.

 

7 – How can I obtain assistance with course content?

The Continuing Education Director of Psyc.TV (Glenn Hutchinson, Ph.D.) is available by phone between 1pm and 5pm EST on Mondays, Tuesdays, and Fridays. Phone: 404-808-1678. You can also reach Dr. Hutchinson by emailing sales@psyc.tv.

 

8 – What if I lose my CE certificate?

Please contact us at sales@psyc.tv and we will be happy to email a duplicate certificate to you. You may also reach us by phone at 404-808-1678.

 

9 – What if I am not a mental health professional?

The mission of Psyc.TV is to provide the highest quality, empirically-based training available to mental health clinicians. If you are not a mental health professional, our materials may be helpful and educational, but they should never be used as a substitute for treatment by a well-trained professional.

 

10 – Does Psyc.TV accept advertising?

No. Psyc.TV does not advertise other products and does not receive financial support from any outside entities.

 

This page last updated: 2/06/14

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